MEET OUR SERVICE MANAGER

Todd Bjerkness has been an integral part of Rose Security for over 15 years, beginning his career with us as a service technician. For the past 9 years, he has served as our dedicated Service Manager!

Throughout the challenging times of COVID-19 and the ongoing recovery, Todd and our service team have been working tirelessly to provide the best possible service to our valued customers. Known for his hard work, reliability, and high standards of excellence, Todd has consistently demonstrated his commitment to both our team and our customers. We are grateful for his unwavering dedication and the exceptional service he continues to deliver!

If you need service for your security system in the future, please contact Todd or our service department: service@rosesecurity.com or call him at 604.540.7673.

Speaking of service, here’s a list of things you can contact Todd for:

  • Updates to your Contact list
  • Notification of recently changed phone providers
  • Site visit to test your system, replace backup batteries, and perform any other regular maintenance
  • Upgrading to latest Keyscan software (System V and III are now unsupported by Keyscan)
  • Camera cleaning, refocusing, or maintenance